WooCommerce maintenance plans for stores that cannot afford downtime
Plugins update every week, payment gateways change their APIs, and a checkout that worked on Monday can silently fail on Friday. Our job is simple: the first one to notice is us, not your customer.
- Monthly, cancel anytime
- A real human answers
- English and Spanish
- Houston · El Salvador
Three plans, one promise: your store keeps selling
Every plan includes staged updates, a real test purchase after every change, and a monthly report you can actually read.
Essential
For catalogs and stores with a handful of orders per week: the non-negotiables at the lowest sustainable price.
- Monthly core, theme and plugin updates
- Checkout tested after every update
- Daily off-site backups
- Uptime and error monitoring
- Monthly security scan
- Support within 2 business days
- Monthly plain-language report
Growth
For stores where an hour of downtime already costs real money: weekly cycles plus hours for the changes that always come up.
- Weekly updates, staged first
- Checkout tested after every update
- Daily off-site backups
- Weekly security scan
- Support within 1 business day
- 2 development hours per month
- Quarterly speed and Core Web Vitals work
Performance
For stores with daily sales, active campaigns, or connections to inventory, invoicing or a CRM.
- Everything in Growth
- Hourly backups
- Continuous security, malware cleanup included
- Same-day support
- 6 development hours per month
- Monthly speed and Core Web Vitals work
- Monthly report with a call
Included in every plan
Staging before production
Updates are tested on a copy of your store first. Your live checkout is never the test environment.
A test purchase, every time
Product page, cart, coupon, checkout, payment and confirmation email — the full loop, after every update round.
Rollback capability
If an update breaks something, we restore the previous working version the same day.
A report you can actually read
What we updated, what we caught, what we recommend — no jargon, every month.
Stores and catalogs we have built
What a maintenance plan is not
Redesigns, new features beyond the included hours, and custom integrations are quoted separately as development projects — with the maintenance discount applied. If a request is bigger than your included hours, we tell you before touching anything. No surprise invoices.
Your first 30 days
Audit
Full inventory of plugins, theme, PHP version, backup status and known vulnerabilities. You get it in writing.
Stabilize
Overdue updates applied through staging; backups configured and verified with a test restore.
Baseline
Speed measured, checkout flow documented, monitoring and alerting turned on.
First report
What we found, what we fixed, and what we recommend next — with priorities and honest costs.
Frequently asked questions
Can you take over a store another agency built?
Yes. Most of our maintenance clients arrive with a store built by someone else. The first-month audit exists exactly for that: we map what you have before we change anything.
Do I need the plan if my hosting has “automatic updates”?
Automatic updates apply changes without testing your checkout. They are how stores break silently. The value of a plan is not pressing the update button — it is the staged test and the purchase test that follow it.
What happens if my store gets hacked?
On Performance, cleanup is included. On Essential and Growth we quote the cleanup at plan rates and, more importantly, our updates and scans make the scenario far less likely.
Can I switch plans or cancel?
Monthly, no lock-in. Upgrade, downgrade or cancel with a month’s notice. Your site, your backups and your documentation are yours and we hand them over.
Do you work with stores outside the US and El Salvador?
Yes — everything is remote. We support stores across the US and Latin America in English and Spanish.
Let’s talk about your store
Book 20 minutes with Francisco or message us on WhatsApp. We will tell you honestly which plan fits — or whether you need one at all yet.
Or by phone: +1 (713) 396-5007 · +503 7931-1403