Biante — Legal Paperwork, Handled From the Phone
Biante is a mobile app that connects people in El Salvador with the notaries and lawyers who handle their paperwork: vehicle transfers, wills, certified copies, property sales, lease agreements, powers of attorney. We designed the product experience end to end, from the first screen to the signed document.
The hard part was never the law. It was that a notarial process is invisible: you don't know which service you need, which documents to bring, who is handling your case or how long it will take. The app had to make that visible.
A Notarial Process, Turned Into Steps Anyone Can Follow
Instead of a form to fill in, the app is a numbered path: choose the legal service you need, see exactly which documents to have ready before you start, upload them from your phone, and pay. Each screen answers the only question a user has at that moment — what do I do next — and nothing else. The illustrations carry that load: a hand holding a key for a vehicle transfer, a hand holding a card for the payment step, so the meaning of the screen registers before the text is read.
From Choosing a Service to Signing With a Notary
The prototype covers the whole journey: onboarding, sign-up with a Salvadoran phone number, the home with service search and the case in progress, the catalogue of notarial services, the guided steps, the required-documents checklist, document upload, case management with the assigned notary and their fee, in-app chat to schedule the signing appointment, and the payment flow with delivery address and card.
The result is a service that a first-time user can complete without knowing any legal vocabulary, and a case that both sides can follow from the same screen.
